Successfully Challenged

We are all challenged when things aren’t going well; sales are down, product recalls, etc. We rarely consider the challenge of overwhelming success. This article by Jason Feifer, Entrepreneur magazine’s editor in chief, is about such an overwhelming success story – and how Melissa Ben-Ishay and her team analyzed data from their CMS and ERP system, reworking their system with an emphasis on organization so that orders are now completed in excellent time.

Like Ben-Ishay, you will probably spend time refining your CMR and ERP Systems so that they are fully functioning and supporting your entire business. You will be challenged; and it is well worth the necessary time and energy. Your business will grow exponentially – and be well supported for such “overwhelming success”.

(Lucky for you, you have a strong and experienced partner in this process with the ORG Team.)

How the Founder of Baked by Melissa Recovered From Her First Holiday Sales Disaster
Melisa Ben-Ishay talks about her first big mistake (during the holiday rush!) and what it taught her about prepping for sales spikes.
This story appears in the December 2017 issue of Entrepreneur.

The holidays can be a killer. For many entrepreneurs, particularly those in retail, the stretch between Halloween and New Year’s is when teams get stressed, systems get strained and even the smallest inefficiencies can amplify into crises. If a young company builds itself well enough to survive into January, it’ll be in great fighting shape for the rest of the year. If it can’t, it won’t. And that was the crossroads Melissa Ben-Ishay found herself in back in 2009.

Her New York-based company, Baked By Melissa, sells bite-size cupcakes. It had grown fast, and she thought she was ready for the holiday crush. On one of the first days of that season, she woke up at 3 a.m. to see how things were going. Holy shit, the orders are coming, she thought, and they’re not stopping. So she ran down to her fulfillment center to help out and discovered a disaster in the making: Her back-end system was buckling under the volume of orders. The whole thing would need to be scrapped. “We were basically at square one,” Ben-Ishay recalls.

It was about to be a long December. But by the time January came, she’d know what it takes to build a company into the future.

Read Jason Feifer’s complete article:  click here.

ERP Helps Manage Safety & Quality

In this current age of social media as the main (re)source of news, as we see daily, bad news travels like a California wildfire. Product quality and safety has always been vitally important in business, especially in the food manufacturing industry. A company can drop big points, possibly falling off completely, from a bad batch shipped out. It’s not just the public backlash and outcry, there’s the very real penalties and fines that come from government regulations as well.

In Stephen Dombroski’s article, Keep the links in supply chain connected to boost food safety, posted in today’s Food Safety News, he speaks to the importance of “Food Safety Supply Chain Management”, and how these supply chain complexities can be accurately managed — especially as technology quickly improves to meet these complexities.

Read the full article here.

Food safety challenges will continue to pressure food manufacturers as supply chain complexity grows and consumer preferences evolve. Manufacturers need to understand that with new and innovative processes and solutions such as Blockchain, the Internet of Things, Machine Learning and others synchronizing the supply chain while maintaining food safety is an achievable goal.

How cloud ERP helps ambitious businesses move fast, grow fast

SUMMARY: Learning from NetSuite customers BUILT/ and Buster & Punch how cloud ERP helps ambitious businesses like them move fast and grow fast

There are many more enterprises like these two that show a real appetite to create new markets and try out new business models. A few years ago, the cloud model was still a difficult sell but now business leaders increasingly understand why it’s well suited to help them achieve their goals.

That creates a market for cloud ERP that NetSuite is eager to address. To meet that demand, its parent Oracle is funding a big expansion in NetSuite’s sales teams, partner channel and localization efforts across large tracts of Europe and in other regions. The timing is propitious and there certainly seemed to be a positive buzz at this week’s event in London.

(originally posted by diginomica.com By Phil Wainewright)

(read full article)

Learning ERP From Our Neighbors

There are a lot of resources for learning ERP processes: the set-up and other elements important to optimizing performance and efficiency in your business processes management.

Today, we were surprised to read about one of the key elements in learning ERP implementation we continually communicate about with our clients: patience. Careful planning and auditing of the ERP implementation will save time and money in the long run — and give you the automation and organization efficiencies you’ve been expecting with your ERP and CRM systems.

Where did these words of wisdom and insight come from this morning? Hastings, Nebraska.

We tip our (proverbial) hat to Hastings Utility Board members … who are recognizing the benefits of implementing ERP into their business processes, while also recognizing the benefit of patience in the process.


City continues to look for efficiencies

…The city of Hastings continues to implement recommendations included in the Novak Study, the city’s organizational study completed in 2015 by the Novak Consulting Group of Cincinnati.

Several of the recommendations included combining city functions to create more efficiencies.

Stutte said one way to achieve greater efficiencies is to purchase new enterprise resource planning software, which will help departments such as information technology, finance and human resources run more efficiently.

The administrative department capital budget includes $550,000 for new ERP software.

Still, those achieving greater efficiency is a work in progress.

“As much as we would like them overnight, we know they’re more difficult than that,” Schreiner said.

(click here for full article)

ERP: a single database that tracks all things in one place

Yesterday, Sholto Macpherson posted on IN THE BLACK an excellent article about entry level discussions and explorations for businesses exploring moving to ERP systems.

As we all know, with success comes the challenges of growth – and it’s rare that a start-up planned for and implemented systems oriented for larger enterprises. However, a successful business finds themselves needing to consider ramping up to new (for them) technologies to support and streamline their operating processes and management.

This is a great article if you and your management are talking about what is needed to help wrangle all the various departments and management systems that have grown, well, unruly, as you have successfully grown.


Enterprise resource planning: taking the leap

Enterprise resource planning (ERP) companies are winning over business owners by showing how one single database can be used to manage and help automate multiple parts of the business. Read more

Another SYSPRO User selects COLLECT for SYSPRO

We Got the Deal!!

Another SYSPRO User selects COLLECT for SYSPRO

Congratulations to Operations Research Group, on adding another customer to the COLLECT User Base. This food producer found the industry functionality and user based pricing particularly effective. Here’s to many more.