Warehouse Productivity: A Two Way Street

Often when considering the processes of your warehouse inventory and supply chain management, all the concentration goes into getting quality products out the door in record time. One often hears the term speed to market when speaking about supply and manufacturing industries. In fact, speed to market is a key element when investment funds are considering a CPG (consumer packaged goods) company, especially those focused on food, beverage and wellness categories.

Speed to Market

Speed to market places one’s concentration on getting the good developed, manufactured, and delivered. The business process is focused on getting an item out the warehouse door and into a customer’s hands. However, there is a very important aspect to warehouse efficiencies – especially in the retail industry. And as e-commerce continues to grow exponentially each year, so do…

Returns

What seems like an obvious aspect of business process consideration has been, to date, sorely overlooked by executive leaders. A recently published report by Newmine and RVCF states that, “market pressure to satisfy the increasing expectations of today’s consumers has resulted in a $400 billion problem (customer returns) that has been called retail’s ‘ticking time bomb.'”

Lead the way: Executive Ownership

In an Apparel posting today, Navjit Bhasin, Founder and CEO of Newmine, writes, “most retail organizations have yet to execute and institutionalize a returns reduction effort that’s sustainable”. Bhasin goes on to give a real-world scenario on the impact of a customer return experience to the retail organization.

We currently have our own real-world scenario regarding warehouse productivity and returns. One of our team members is encamped in a client’s warehouse putting out fires right and left. What was believed to be a two week fire-fighter situation has stretched out for over a month. There are two primary issues playing into the deterioration of the warehouse environment and productivity; handling returns and leadership support.

Removing Fuel

The earlier a company incorporates customer returns, whether it is lot traceability, return policies, and warehouse processes, the less likely this ever increasing issue of product returns will burst into a full scale fire. Getting a headstart and implementing your business processes for returns will not only help with your bottom line, but will also increase and support a positive work environment, as the above mentioned job again proved to us.

Warehousing and productivity is truly a two way street!

(read complete article)

Best Practices Create ERP Efficiency

This morning, Elizabeth Quirk of Solutions Review posted a brief article about how to increase ERP Efficiency.

You’ve heard us say repeatedly that ERP efficiency begins with the planning stage. As you are considering either moving to an ERP system or upgrading and expanding up your current one, clearly defining what issues are being resolved and the desired growth you have for your company is key to success, the end result being an increase in reliability and efficiency in a way that fits your way-of-business.

Quirk states that today, due to an increased technology (AI anyone?) and higher demands by customers, the likelihood of an off-the-shelf solution is minimal.

The process of searching and evaluating an ERP solution is not as simple as it once was, there’s no such thing as a one-size-fits-all approach when it comes to ERP software. When thinking about the near future, it’s important to keep these fundamentals in mind while evaluating current ERP systems.

Quirk goes on to mention four other topics that are important considerations for increasing your ERP efficiency; Mobility, User-friendliness, Customer-centric, and Flexibility.

(read complete posting)

Congratulations to the women of SYSPRO

Also, we’d like to congratulate Sandra Fraga, SYSPRO Corporate Chief Marketing Officer, and Dawna Olsen, SYSPRO USA Chief Marketing Officer, for being named to CRN’s prestigious 2019 Women of the Channel list.